Call Management
	Reactive call centres can use Service Desk to manage and escalate calls. It integrates with the Enterprise 6 diary, letting you plan and monitor responses and maintain a detailed history.

        

Email: info@daybook.co.uk  Copyright © Daybook - a division of SupportPlan plc. All rights reserved.

Last reviewed: Thu, 08 Jun 2006 11:34:31 GMT

Beta testing of Enterprise 6 Where can I find a good Mac CRM system i... Terms of Working Data modification log Is there an integrated solution for all ... Produce and host highly targeted web pag... Complete multiuser distribution software... Marketing Where can I find crm with accounts for M... What is Customer Relationship Management... Job Costing Infrastructure Publishing made easy with Publisher 5.6 Data export wizard System which can update data on remote w... WebImpetus - content management, SEO and... Publisher Software Solutions for Quark, ... Recurring journals