Where can I find crm with accounts for Mac and windows for SMEs?
	Mac and Windows CRM systems are few and far between and UK vendors are rare. There is however one based in London that offers multiuser CRM as part of an impressive integrated suite of business management software. Daybook's Enterprise suite is geared to SMEs and growing businesses. Daybook CRM is a customisable, scriptable solution based around a multiuser diary and contact management system. Runs on MAC OSX and Windows XP.
	With the Daybook Enterprise suite, you can choose the functionality you need from a wide range of volumes. Daybook CRM is a sophisticated CRM system, that handles marketing control, sales support (including enquiries, orders, quotations and campaign management), customer service and help desk, contact management, scheduling and workflow. It is fully integrated with Daybook Financials, a comprehensive set of multicompany, multicurrency, multientity accounts. Many standard office functions, such as word-processing, email and SMS messaging are also integrated. There are also specialised volumes to handle events, publishing and recruitment and other functions and a scripting language for adding special functionality. You also have very sophisticated information-gathering and reporting. INTEGRATION Daybook Enterprise is an integrated system, capable of supporting most business operations. Critically you work with one set of data across the whole of your enterprise. Customer service, marketing, sales, inventory, accounts and all other operations share the same information and many of the same tools. There is no need for programmed links between CRM, finance and other databases and, as a result, support costs are greatly reduced and reliability enhanced. ADAPTABILITY Daybook Enterprise is very unusual indeed in its ability to adapt to a range of requirements, with individual functions added using the Daybook scripting language. Consequently, it provides the best of both worlds - the reliability and advanced feature set of a shrink-wrapped package and the individual tailoring of a bespoke system. SCALABILITY The system can support SME companies of all sizes. It is particularly effective for those with plans for fast growth and ones whose size means that they need a solid, professional management system. RELIABILITY The core of Daybook Enterprise has been supporting companies for over ten years. It has strong IT management features, including integrated backup, server mirroring and a range of data management utilities. Productivity tools Diary Contact management Customer information management Data list management Record selection manager Resource management Word-processing Mailshots Email Quickstats Integrated charting Data mining facilities SMS messaging Business Alerts Fax Options Mailsort Workflow sequencing Macro scripting Events manager QuickAddress Sales forecasting Target management Marketing campaign management Customer service Customer information management Contact history Automatic task generation Workflow management Campaign management Trading analysis Options Subscription manager Service Desk Events manager Financials Nominal Ledger Cash Management Accounts Payable Accounts Receivable BACS Report Writer Credit Management NL Consolidation Inter Entity Accounting Budget Management Options Job Costing Multicurrency accounting Multilayer accounting Project Accounting Project Billing Distribution Inventory Control Sales Order Processing Invoicing & Sales Analysis Purchase Order Processing Purchase Order Requisitioning Telesales Options Contract Management Stock assemblies Serial number tracking Sales and purchase price matrices Web Enterprise Web Development Toolkit Online credit card authorisation Infrastructure Database Manager QuickReport generator 4D Tools User-definable fields User definable reports and forms Scriptable word-processor Data access management Scriptable report writer SuperReport report generator 4D Write word-processor (MS Word compatible) Daybook scripting 4D code execution Business Alerts 4D Client/Server architecture Data management Deduplication entry filters Deduplication utilities 4D Tools Datacheck tool kit Financial data integrity tools

        

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Last reviewed: Thu, 08 Jun 2006 11:34:31 GMT

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